EPOS Starter Features

This technical documentation applies to the Ebmbook EPOS Starter software only!
These are the list of key features, you will see more when you download the App.

EBMB on different devices

Basic Information

PLATFORMS IT RUNS ONCurrently, the Ebmbook EPOS Starter works on Windows PC and tablets, and MAC operating systems.  The compatible software for your system should be downloaded from the Back Office.

OFFLINE OR CLOUD

The EPOS Starter is designed to work offline and you are in complete full control of your data, such as inventory products, orders, customers, employees, notes and much more.

DATA SYNCS BETWEEN THE APP AND THE BACK OFFICE

Any data you enter in the Back Office will only be downloaded with a fresh installation of the software.  The data will not be synced to already installed applications.  Any data entry, including modifications to data in the software, won’t be saved to the Back Office.

IS INTERNET CONNECTION REQUIRED AT ALL

For the security of your company account, at least for once in a month, an Internet connection is required to validate your account details. This ensures your account is secured and you are using the up-to-date Ebmbook software.

 

Customer Management

CUSTOMER MANAGEMENTSave all your customers under a single platform.  Search for them easily based on anything such as telephone number, name and address, and find them with a single click.

CUSTOMER NOTES

Write notes and logs about a customer and let your employees see the recent notes from the EPOS dashboard or from the separate notes section.  Easily search for your EPOS notes and logs using a broad range of filters.

CUSTOMER ORDER HISTORY

Find out how many orders a customer placed from the customer section when an order is placed on the EPOS, and also select a customer for a new order.

CUSTOMER BONUS AND LOYALTY PROGRAM

Enable a loyalty program to your EPOS from the Settings menu.  Award custom bonus points through an ‘earning strategy’ option whenever customers buy certain products.

 

Inventory Management

PRODUCT CATEGORIESCreate categories and put your products under a certain category by assigning them to it from the main screen.

PRODUCT VARIATIONS

Create a product with various prices using any combination of variations: small, medium, large or any custom variant using the Product Management Window.

PRODUCT VARIABLE AND FIX PRICES

As well as variation pricing, you can also create a product with a fixed price or even a variable price. A price which users can input during an order from the Product Management Window.

COLOUR TAG PRODUCTS AND UPLOAD PICTURES

Give a colour code and upload a product picture from your machine.  The user can do this from the same Product Management Window.

ITEM DISCOUNT

Discount an item, either optionally by going to the discounts list during an order, or setting a fixed discount for everyone from the Product Management Window.

LOW STOCK ALERT

Set a low stock alert from the same Product Management Window. An alert will appear when a stocked item is running low.

SET PRODUCT CUSTOM TAX

Make an inventory product taxable or not taxable.  Set each product with the same or different tax amount from the Product Management Window.

PRODUCT CUSTOM FIELDS

Add custom fields to a product such as product specification, product height, weight, etc.  Add custom fields from the Product Management Window.

 

Payment Options

PAYMENT OPTIONS

On default, the cash payment option will be enabled. Other payment types accepted are cheques, credit/debit cards, bonus points, and bank transfers.

PAYMENT WITH CARD

Credit or debit card payment options are available & should be activated from the Setting payment section.  Other options include the ability to connect with a card machine or simply record orders as card payments.

PAY WITH BONUS POINTS

A customer can earn bonus points and use these points to purchase items with.  Provided they’re enabled and the product is set for loyalty rewards.

SPLIT PAYMENTS

A customer can pay for an order with split payments. These payments can be made up of two or more splits.

PARTIAL PAYMENTS

A customer can also make full or part payments for an order.  An order will be marked partially paid and the next order can be prepared immediately.

ONLINE PAYMENT OPTIONS

A customer can pay online for an order.  This option will be available in upcoming releases.

 

Report & Dashboard

INVENTORY COUNT

From the dashboard, you can see the total count of your EPOS products, categories and attributes.

COUNT OF EVERYTHING

The EPOS system keeps a total count of everything from the top of the dashboard. This total includes customers, employees, orders, discounts, notes and more.

DAILY REPORTS

See your daily earning reports from the dashboard, including how many orders were placed.

CUSTOMER ORDER REPORTS

See daily, weekly, monthly or quarterly order reports.  These reports cover sold items, discounts, tax, etc.

MOST RECENT ACTIVITIES

See a list of the most recent registered customers, orders placed, and recent employee notes regarding customers, products or general notes.

 

Backup & Restore Your EPOS Data

Backup EPOS Data

The Ebmbook EPOS Software allows you to backup your full inventory of your data including all the pictures to any device of your choice as long as it’s connected to your machine.

Restore EPOS Data

The Ebmbook EPOS software allows you to restore your data from USB, Memory Card or any external or internal folder back onto the Ebmbook EPOS Software.

 

Privacy & Security

BLOCK EMPLOYEE LOGIN

Block or unblock a particular employee from accessing the EPOS.  Go to the Employee Management section under the Settings menu and change the status.

CHANGE LOGIN PIN

Employee login PIN codes can be changed from the Employee Management section.  If changed, an employee won’t be able to login with the old PIN anymore.

EMPLOYEE ACCESS LEVEL

Assign an employee to access only certain areas of the EPOS system such as, for example, taking orders only.  Go to the Employee Access Level under the Settings menu.

CUSTOM ROLES

Add company roles like Manager, Assistant Management, or any role.  Set roles under the Settings menu by granting access rights.

 

Hardware

RECOMMENDED HARDWARE

Under the Ebmbook.com website, we’ve displayed a list of the most recommended hardware machines and suppliers where you can order hardware or just use your existing devices.

BUY EPOS HARDWARE

You can buy the EPOS hardware like an all-in-one computer, barcode scanner, receipt printer and cash register from us directly or at your own risk from any supplier of your own choice.

EPOS HARDWARE SUPPORT

We provide hardware support only to those devices purchased from us.  We might also be able to give you the details of our local technician.

SETUP EPOS PRINTER

First, install the printer on your machine and then enable the printer from Settings menu.  You can set up a list of printers from which you can select the printer you need.

AUTO DETECT PRINTER

Ebmbook can auto detect printers from the Settings menu.

SETUP BARCODE READER

Note: At the moment, the current version of the Ebmbook EPOS Starter accepts only Laser Barcode Readers.

SETUP CASH DRAWER

It’s simple, just connect the EPOS Printer to the application & then connect the cash drawer with the EPOS printer.  When printing a receipt the cash drawer will automatically open.

 

Our Support

24/7 EMAIL SUPPORT

We provide 24/7 email support to all our registered and subscribed customers.  Depending on the priority, we do our best to come back to you with the relevant help.

TELEPHONE SUPPORT

We provide telephone support to all our subscribed customers.  Depending on the status of your account we will be there to help you.

SETUP AND LAUNCH SUPPORT

When launching your EPOS software with us, our friendly team will assist you either over the phone or a representative will visit your workplace. This also depends on your location.